This place suits me perfectly with great wi-fi, air conditioning, and 24-hour reception. The staff helped me with town info on my first stay, and their friendliness is memorable. I definitely recommend it, and I'm coming back soon.

The location was fantastic, allowing us easy access to sights like Calle de Alcala. We appreciated the friendly staff and enjoyed the comfort of a spacious room perfect for our family, including our beloved dog who felt right at home.

My kids wished for more space to play.

Decent Stay with Room for Improvement

Spent two nights here with my family. The location was great for exploring the city, but the room had a persistent unpleasant odor. We appreciated the cleanliness but would recommend staying somewhere else for a more comfortable experience. Try to negotiate for a better room if you encounter issues!

Great location, close to everything! My double room was very clean, though small-perfect for a solo traveler. The staff was super nice and even upgraded my TV when I asked. Enjoyed the quirky lift too! Plus, all the toiletries and amenities were a nice touch. 😊

This hotel exudes charm in an incredibly beautiful corner of Madrid. The location is stellar, with the Royal Palace just a short walk away, along with a supermarket conveniently located next door. I really enjoyed the cozy balcony area in the lobby where I could sip free coffee and tea while taking in the views. My double room was clean and had essential amenities like a fridge and safe. However, the room felt a bit cramped for two people. The evenings were occasionally disturbed by noise from the street cleaning outside, which can last for about five minutes in the early hours. The air conditioning didn’t cool adequately during my stay, and the hot water took over five minutes to arrive at the faucet. Despite these small inconveniences, the comfortable bed and friendly service, especially from the proprietor Jim, made my stay enjoyable. I appreciated having the lift after long days of exploring the city. The interactions with the staff were warm and memorable. Would consider coming back!

Lack of timely check-in support and noise from other guests disrupted my stay. however, the room was clean and the location was central.

Great location, but noise issues.

great cleanliness but noisy nights

The room was exceptionally clean with a comfortable bed. The staff were kind and accommodating, even offering to help with local information. I appreciated the private bathroom, providing much-needed comfort during my stay. The quirky lift added character to the hotel and was a fun detail I enjoyed.

I experienced some noisy nights that disrupted my sleep.

The location is totally on point, and I felt super secure with my own private bathroom. they had a newly renovated vibe that was fresh and nice.

The brilliant location makes it easy to explore, with the Royal Palace just steps away. The room was clean and had nice amenities like a fridge and safe, though it was quite small for two. Enjoyed the home-made desserts available—definitely a treat! On the downside, the plumbing needed attention, and the interaction with the front desk was unsatisfactory at checkout. While it wasn't a place for families, it was a solid choice for a solo traveler seeking a budget-friendly spot.

exceptionally secure stay with private amenities

daily cleaning, private bathroom

noisy neighbors

Clean room, enjoyed the flat-screen TV and quick 24-hour reception. Noisy nights due to street cleaning.